Privacy Policy
Last updated: December 21, 2024
1. Introduction
RoboMarket ("we", "our", or "us") operates robomarket.ai and provides TradingView indicators and trading tools. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
2.1 Information You Provide
- TradingView username (required for indicator access)
- Telegram account information (for bot communication)
- Payment transaction data (cryptocurrency wallet addresses)
- Communications with our support team
2.2 Automatically Collected Information
- Language preference (stored locally in your browser)
- Subscription status and expiration dates
- Access logs for security purposes
2.3 What We Don't Collect
We do not use cookies, tracking pixels, or analytics tools. We do not track your browsing behavior or share data with third-party advertisers.
3. How We Use Your Information
- Providing access to TradingView indicators
- Processing subscription payments via cryptocurrency
- Sending service updates and support responses via Telegram
- Preventing fraud and maintaining security
- Complying with legal obligations
4. Data Storage and Security
Your data is stored securely on our servers. We use industry-standard encryption and security measures to protect your information. Subscription data is retained for the duration of your active subscription plus 12 months for accounting purposes.
Payment processing is handled through NowPayments. We do not store your cryptocurrency private keys or have access to your wallet credentials.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- TradingView (to grant indicator access to your account)
- NowPayments (for cryptocurrency payment processing)
- When required by law or legal process
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (after subscription ends)
- Object to data processing
- Withdraw consent at any time
To exercise these rights, contact us at support@robomarket.ai
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@robomarket.ai